TCPDF ERROR: Could not include font definition file: helvetica (all fonts)

Hello Aicha,

I am trying to create a PDF template for a form but I am recieving the error below
What can I do to sort this out?
Thanks

Hi,

providing different fonts for the pdf files requires to install font files with the visForms installation. These font files are really big and made the visForms installation file a very big file. Therefore I decided to not include the PDF font files directly into the installation zip file, but during the installation/update of visForms there runs some code, that should stream the font files from our server and install the files on your web server.

I think, that this process was not successfull for an unknown reason on your website and now the font files are missing.

You can check. If you do not have a file "helvetica.php" in the folder media\com_visforms\tcpdf\fonts then installing the pdf fonts was not successful.

If so, please try the following:
1. Download : vi-solutions.de/images/pdfs/pdffonts.zip
2. Unzip the downloaded file
3. copy the content of the folder "fonts" inside the extracted folder into the folder media\com_visforms\tcpdf\fonts on your server.

Regards,
Aicha

Thanks Aicha,

I have updated the content of the font folder with content of the file you provided and all is working well now.

Thank you very much, and hope you are keeping safe from the Coronarivus and the just recent outbroke hantervirus pandermics

Bei mir hat die angegebene Lösung nicht geholfen.
Was kann ich tun?

Hallo Clair,

das manuelle "Installieren" (=Hochladen) der Fonts an der richtigen Stelle behebt das Problem.
Du solltest dann z.B. folgende Datei haben:

media\com_visforms\tcpdf\fonts\helvetica.php

Gruß,
Aicha

nein, das Problem ist damit nicht behoben, leider

ok, moment, ich hab eventuell was falsch gemacht, ich muss was prüfen