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error message that user has to enter e-mail addres

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11 years 4 months ago #1038 by veki
Hello, USers receive that they do have to enter at least one e-mail address although it is entered and even e-mail address is not reuired filed. please advise why that error happens.

Thanks,

Veki

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11 years 4 months ago #1039 by Administrator AV
Replied by Administrator AV on topic error message that user has to enter e-mail addres
Hi Veki,

could I please take a look at the form?

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 6:
docs.joomla-6.visforms.vi-solutions.de/en/docs/
Please ask only 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 6:
docs.joomla-6.visforms.vi-solutions.de/docs/
Bitte immer nur 1 Frage pro Thema stellen :-).

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11 years 4 months ago #1040 by veki
Hello, You can check it. I discovered that there was cache issue when it is not required to enter e-mail. But, when it is required it says that eror despite the fact that e-mail address is entered.

I will send you login details in PM.

Thanks,

Veki

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11 years 4 months ago #1041 by veki
Hello,

I noticed that there is no option to sen you PM. You can contact me on my e-mail address that you can see in my profile.

Thanks

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11 years 4 months ago #1042 by Administrator AV
Replied by Administrator AV on topic error message that user has to enter e-mail addres
Hi Veki,

PM is not part of Kunena core and I did not go through the trouble of installing a special extension for that.
My mail is still contact@vi-solutions.de

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 6:
docs.joomla-6.visforms.vi-solutions.de/en/docs/
Please ask only 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 6:
docs.joomla-6.visforms.vi-solutions.de/docs/
Bitte immer nur 1 Frage pro Thema stellen :-).

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11 years 4 months ago #1043 by Administrator AV
Replied by Administrator AV on topic error message that user has to enter e-mail addres
Hi Veki,

I got your mail and tested with the information you send me.
I didn't actually submit the form, but just tested the javascript validation.
It does not give an error for the e-mail input, regardless of whether I make the field required or not.
So I assume, that it is the php validation that gives the error.
Is that correct?
(When a user input is considered invalid in the php validation the form is displayed again and the message is displayed on top of the form).
If that is the case I think I have to set up a test system here and try to reproduce the error.

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 6:
docs.joomla-6.visforms.vi-solutions.de/en/docs/
Please ask only 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 6:
docs.joomla-6.visforms.vi-solutions.de/docs/
Bitte immer nur 1 Frage pro Thema stellen :-).

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