Emails breaking due to line becoming too long

Hi Josh,

I think there is a lot of information and discussion about email encryption, safety etc. on the internet.

I actually think, that for a contact form non ecrypted mails are ok.
Visforms sends non encrypted mails and there is not option to change this.

Regards,
Aicha

I followed up with my web host about this and got the following response:

I have checked on my end and I am afraid that even disabling the SpamExperts - the issue will not be resolved. The error returned:

Code:

SMTP error from remote mail server after end of data: host outbound.mailspamprotection.com [184.154.208.34]: 550 Maximum line length exceeded (see RFC 5322 2.1.1).

Is set as part of regulation from RFC, A Request for Comments which is a formal document from the Internet Engineering Task Force ( IETF ): tools.ietf.org/html/rfc5322

What I can recommend is to either consider using a different form or to contact the developers one more time.

Supposedly it's a RFC requirement ( Request for Comments ), hence I don't seem to have any way to make Visforms work due to it all being on a single line. Visforms works great for small forms, but due to this issue I'm finding it impossible to work with moderately lengthy forms (forms greater than 550 characters). I'm not trying to discourage you from development of Visforms, I am however trying to bring up the importance of this issue. Not just for me, but anyone else who uses Visforms.

Hi Josh,

first of all I want to thank you for your patience and your help!
After digging really very deep in the documentations and the code I'm quite confident, that I can provide a solution, now.

Basically you have to change a tiny bit of code to fix it.
Please open the file components\com_visforms\models\visforms.php
find the function sendReceiptMail($visform)
which starts approximatly at line 628
Almost at the end of this function (about line 729 ff) you find the following code

Replace it with

Some lines later you'll find the function sendResultMail($visform)
In this function you will find the same code as above. Please replace it there too.

Could you please test, if this solves the problem?
If it does, I would release a bugfix Version of Visforms very soon.

If you prefer to I can send you the changed file for Visforms 3.4.2 via mail.

Regards,
Aicha

A huge thanks for looking into this more and finding a solution! I'm please to announce that it works perfectly now. Be sure to add this to the core. You are my Joomla hero of the day.

I took a lot of heat from this problem, but didn't want to throw my hands in the air and give up. Other Joomla form extensions had the same issue. I'm glad that I could be of help with figuring this out and really appreciate your continued work with Visforms. Well done.

Hi Josh,

well that is great news!
You really helped to improve Visforms and did a great service to all who use Visforms.
Thanks a lot again.

I will release Visforms 3.4.3 today or tomorrow.

Kind Regards and enjoy using Visforms
Aicha