Joomla 5 Notice

We are pleased to announce that as of October 14, 2025, all of our Joomla extensions are compatible with Joomla 6.

For all who are still updateing from Joomla 3 to Joomla 4: Joomla 4 Migration instructions are available here:

There is a separate Documentation for Visforms for Joomla 4 and for Visforms for Joomla 5 and 6!

Forum

Visforms Subscription user can ask questions in our forum. Please log in with the relevant user first.
Everybody can access the forum for reading.

Please only ask 1 question per topic.

Important information for almost every question:
V1: Which Visforms version is running?
V2: Which Joomla version is running?
V3: Which PHP version is running?

Error Message

More
6 years 1 week ago #6426 by van0358tz
Error Message was created by van0358tz
Today I updated site with
vfsubscription_j3.9.0_3.4.5 Beta
visforms_j3.9.0_3.13.7

Now when I open the forms, I get this error line at the very top


Ajax: xxInternal Error Occurred

More
6 years 1 week ago #6427 by Administrator AV
Replied by Administrator AV on topic Error Message
Hi,

thanks for this notice.

I think I have to improve the html tagging of this code part a bit.
Actually this message should be hidden by default and this is done with some html classes which are obviously not supported by your template.
The message which contains the "Ajax:: xxInternal Error Occured" as a fix header, should only be displayed if an actual ajax error occurs.

As this problem was reported just 2 days ago by another user, I think, I have to make some modifications to my code.

In the meantime you could try if adding some custom css to your template would help.
Please try the following css.

.visform #ajax-modal-error-dialog.hide {display:none;}

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 5:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 4.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 5:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 4.
Bitte immer nur 1 Frage pro Thema stellen :-).

More
6 years 1 week ago #6437 by van0358tz
Replied by van0358tz on topic Error Message
Dear Aicha,

Thank you for quick responce.
I added The code
.visform #ajax-modal-error-dialog.hide {display:none;}

to the Editing file "/css/template.css" of my template name: "ygpgpv5".

and saved. I still get the error message.

did I do something wrong?

Thank you
Vangelis

More
6 years 6 days ago #6438 by Administrator AV
Replied by Administrator AV on topic Error Message
Hi,
my mistake.
It has to be:

.visforms #ajax-modal-error-dialog.hide {display:none;}

(I missed the "s" at the first selector ".visforms" not ".visform".

Putting that into your template.css should work.

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 5:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 4.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 5:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 4.
Bitte immer nur 1 Frage pro Thema stellen :-).

More
6 years 6 days ago #6439 by van0358tz
Replied by van0358tz on topic Error Message
It works :) :)

You are fantastic.

Service excellent !!!! Especially with your patience to a novice Joomla site developer like me.

Again, thank you very much !!!!!!!

Moderators: Administrator AVAdministrator IV
Powered by Kunena Forum