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Error installing Visforms - subscriptions

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1 year 8 months ago - 1 year 8 months ago #9056 by rusasadmins
Error installing Visforms - subscriptions was created by rusasadmins
We currently had base visforms j4.0.0_4.2.2 installed
we also had the subscription version (when it was in j3)

Now I'm trying to install the newest version of vfsubscription and I get the following error:


Warning
Copy failed:
[ROOT][TMP]/install_640f464d3b8b0/packages/install_640f464d522a1/images/visforms/background_gray.jpg to
[ROOT]/images/visforms/background_gray.jpg

JInstaller: :Install: Failed to copy file
[ROOT][TMP]/install_640f464d3b8b0/packages/install_640f464d522a1/images/visforms/background_gray.jpg to
[ROOT]/images/visforms/background_gray.jpg

Joomla\CMS\Filesystem\Folder::delete: Path is not a folder.
Path: [ROOT]/plugins/visforms/vfmailattachments/language

JInstaller: :Install: Error SQL Duplicate column name 'visformseditmailattachments_params'

Extension installation aborted.
Package Update: There was an error installing an extension: vfmailattachments_j4.0.0_4.2.2.zip×
danger
Error installing package

Should I change something in the sql to bypass this error?
thanks,
Rutgers
Last edit: 1 year 8 months ago by Administrator IV.

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1 year 8 months ago - 1 year 8 months ago #9060 by Administrator IV
Replied by Administrator IV on topic Error installing Visforms - subscriptions
Hello Rutgers,

what version of PHP are you using?

I think things are getting mixed up there.
Bypassing the SQL error alone is definitely not enough here.

The installation gets wrong version information and behaves accordingly wrong.
It may have been incompletely uninstalled or there was an outdated subscription on Joomla 3.

There are definitely 2 different problems
- the images that can be copied and
- the plugin 'Mailattachments'.

If files or directories cause problems for the Joomla installer, this usually points to the server or the file system.

The most direct and therefore also the simplest would be the following:

We would like to find out what is going wrong on your Joomla instance and visforms.
To do this, we need to debug the Visforms code.

The question is whether you could provide us with an Akeeba backup of the website.
We use the following platform for this: wetransfer.com/

Kind regards, Ingmar
:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).
Last edit: 1 year 8 months ago by Administrator IV.

Moderators: Administrator AV, Administrator IV
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