Joomla 5 Notice

We are pleased to announce that as of January 29, 2024, all of our Joomla extensions are compatible with Joomla 5.

For all who are still updateing from Joomla 3 to Joomla 4: Joomla 4 Migration instructions are available here:

There is now a separate Documentation for Visforms for Joomla 4 and for Visforms for Joomla 5!

Forum

Visforms Subscription user can ask questions in our forum. Please log in with the relevant user first.
Everybody can access the forum for reading.

Please only ask 1 question per topic.

Important information for almost every question:
V1: Which Visforms version is running?
V2: Which Joomla version is running?
V3: Which PHP version is running?

Submit button is not alive. disabled="disabled", no Javascript issue.

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7 years 6 months ago #4328 by GESign
Dear Team,

I don't see JS conflict here: k-alfa.hu/contact.html
What could cause this problem after upgrade to Joomla 3.71?

Best regards,
GESign

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7 years 6 months ago - 7 years 6 months ago #4329 by Administrator AV
Hi,

when you look at the html source code of the page, there is a <div id="visformcontainer" class="visforms-form">.
Inside this div, usually there would be a <script> node and then the <form id="visform6" class="visform ... node.

The script node contains the javascript that initializes the form and is very important to Visforms.
This script node is missing on your website. So you do not have a Javascript error but there is a javascript problem.

I cannot tell you, why the script node is missing. This could either be done by an extension, which you have installed on your website (i.e. an extension to optimize script code on your website). I assume, that you run a Visforms update as well. So it could be, that for an unknown reason, some files from the compontents/com_visforms were not installed properly with the installation (check for missing files). It could be, that you have knowingly or accidentally created an override of Visforms view files in your template (yourTemplate/html/com_visforms).
Maybe it could be the result of outdated Joomla! cache (I don't think so).

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).
Last edit: 7 years 6 months ago by Administrator AV.

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7 years 6 months ago #4330 by GESign
Dear Aicha,

Thank you for your fast answer. Actually I found the problem.

It was a problem because of Gantry 5 and E-mail spam filter combination. E-mail spam filter was updated, it solved the problem.

Best regards,
GESign

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7 years 6 months ago #4331 by Administrator AV
Hi,

I'm glad you could fix the problem and shared your solution here.

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).
The following user(s) said Thank You: GESign

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