Joomla 6 Notice

We are pleased to announce that all our Joomla extensions have been compatible with Joomla 6 since October 14th, 2025.

For those currently upgrading from Joomla 3 to 4: Instructions for Joomla 4 migration can be found here:

There are standalone documentations Visforms Joomla 4, Visforms Joomla 5 and Visforms Joomla 6.

Forum

Visforms Subscription user can ask questions in our forum. Please log in with the relevant user first.
Everybody can access the forum for reading.

Please only ask 1 question per topic.

Important information for almost every question:
V1: Which Visforms version is running?
V2: Which Joomla version is running?
V3: Which PHP version is running?

all forms stop working after joomla updates

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8 years 6 days ago #5335 by nstlaurent
I have had this problem before with visforms but have no idea why. One of the forms is here: rideata.net/ata-careers/employment-application-driver-mechanic

I can fill it out and submit it getting a FORM SUBMITTED response on the page but nothing is sent to the email recipient of the form nor the CC or BCC recipients.

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8 years 6 days ago #5336 by Administrator AV
Replied by Administrator AV on topic all forms stop working after joomla updates
Hi,

what was the Joomla! version before the Joomla! Update. What is it now?
What is your Visforms version?

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 6:
docs.joomla-6.visforms.vi-solutions.de/en/docs/
Please ask only 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 6:
docs.joomla-6.visforms.vi-solutions.de/docs/
Bitte immer nur 1 Frage pro Thema stellen :-).

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8 years 5 days ago #5350 by nstlaurent
Replied by nstlaurent on topic all forms stop working after joomla updates
Joomla prev 3.8.5 now 3.8.6 visforms latest version 3.10.4

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8 years 5 days ago #5351 by Administrator AV
Replied by Administrator AV on topic all forms stop working after joomla updates
Hi,

thanks for this additional information. As far as I know, updating from Joomla! 3.8.5 to 3.8.6 should be no problem (non was reported so far and the release is out a while).

As Visforms actually only uses the default mailer of your website through Joomla!, this problem is problably not caused by Visforms in the first place, but more likely the mailer itself. I'm sorry, but I have no paticular idea what might solve the problem.

You wrote, that you have had this problem before, so how did you solve it in the past?

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 6:
docs.joomla-6.visforms.vi-solutions.de/en/docs/
Please ask only 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 6:
docs.joomla-6.visforms.vi-solutions.de/docs/
Bitte immer nur 1 Frage pro Thema stellen :-).

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