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Joomla 6 Notice

We are pleased to announce that all our Joomla extensions have been compatible with Joomla 6 since October 14th, 2025.

For those currently upgrading from Joomla 3 to 4: Instructions for Joomla 4 migration can be found here:

There are standalone documentations Visforms Joomla 4, Visforms Joomla 5 and Visforms Joomla 6.

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Visforms Subscription user can ask questions in our forum. Please log in with the relevant user first.
Everybody can access the forum for reading.

Please only ask 1 question per topic.

Important information for almost every question:
V1: Which Visforms version is running?
V2: Which Joomla version is running?
V3: Which PHP version is running?

#500 JHtmlVisforms::getCaptchaHtml not found.

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6 years 5 months ago #6339 by Stefano
#500 JHtmlVisforms::getCaptchaHtml not found. was created by Stefano
hi Aicha,

I'm try to upgrade a Joomla 3.8.8 to the last one, all goes fine, Jooma update correctly, Visforms Version 3.10.4 update correctly, but at the end all the pages (url) of the site returned a 404 error, only the home and categories view works correctly.

The only "warning" was that the subscription of Visform was ended, ok ;-) I asked to my costumer for renovation, but is there any explanation or fix of this error (that is annoyng, becouse require me to reset all the web site by a backup :-( )

have a nice day

Stefano

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6 years 5 months ago #6341 by Administrator AV
Replied by Administrator AV on topic #500 JHtmlVisforms::getCaptchaHtml not found.
Hi Stefano,

each visForms Version has a matching subscription version. (Mostly a subscription matches a range of visForms versions) but if have updated visForms 3.10.4 to a higher version you must probably update the visForms Subscription, too. As you have a visForms Subscription - unlimited, there is no restriction to get visForms Subscription updates for you.

Updateing the subscription to the correct version should fix the problem.

Regards,
Aicha
:idea: I recommend you the new and up-to-date documentation for Joomla 6:
docs.joomla-6.visforms.vi-solutions.de/en/docs/
Please ask only 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 6:
docs.joomla-6.visforms.vi-solutions.de/docs/
Bitte immer nur 1 Frage pro Thema stellen :-).

Moderators: Administrator AV, Administrator IV
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Useful extensions for Visforms which enable you to integrate your forms perfectly into your website and to perform special tasks which turn Visforms into much more than just a form generator.

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