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TCPDF ERROR: Could not include font definition file: helvetica (all fonts)

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4 years 8 months ago #6650 by Chicitadel
TCPDF ERROR: Could not include font definition file: helvetica (all fonts) was created by Chicitadel
Hello Aicha,

I am trying to create a PDF template for a form but I am recieving the error below
Code:
TCPDF ERROR: Could not include font definition file: helvetica

What can I do to sort this out?
Thanks

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4 years 7 months ago - 4 years 7 months ago #6666 by Administrator AV
Replied by Administrator AV on topic TCPDF ERROR: Could not include font definition file: helvetica (all fonts)
Hi,

providing different fonts for the pdf files requires to install font files with the visForms installation. These font files are really big and made the visForms installation file a very big file. Therefore I decided to not include the PDF font files directly into the installation zip file, but during the installation/update of visForms there runs some code, that should stream the font files from our server and install the files on your web server.

I think, that this process was not successfull for an unknown reason on your website and now the font files are missing.

You can check. If you do not have a file "helvetica.php" in the folder media\com_visforms\tcpdf\fonts then installing the pdf fonts was not successful.

If so, please try the following:
1. Download : vi-solutions.de/images/pdfs/pdffonts.zip
2. Unzip the downloaded file
3. copy the content of the folder "fonts" inside the extracted folder into the folder media\com_visforms\tcpdf\fonts on your server.

Regards,
Aicha
:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).
Last edit: 4 years 7 months ago by Administrator AV.

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4 years 7 months ago #6671 by Chicitadel
Replied by Chicitadel on topic TCPDF ERROR: Could not include font definition file: helvetica (all fonts)
Thanks Aicha,

I have updated the content of the font folder with content of the file you provided and all is working well now.

Thank you very much, and hope you are keeping safe from the Coronarivus and the just recent outbroke hantervirus pandermics

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4 years 5 months ago #6956 by Clair
Replied by Clair on topic TCPDF ERROR: Could not include font definition file: helvetica (all fonts)
Bei mir hat die angegebene Lösung nicht geholfen.
Was kann ich tun?

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4 years 5 months ago #6957 by Administrator AV
Replied by Administrator AV on topic TCPDF ERROR: Could not include font definition file: helvetica (all fonts)
Hallo Clair,

das manuelle "Installieren" (=Hochladen) der Fonts an der richtigen Stelle behebt das Problem.
Du solltest dann z.B. folgende Datei haben:

media\com_visforms\tcpdf\fonts\helvetica.php

Gruß,
Aicha
:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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4 years 5 months ago - 4 years 5 months ago #6958 by Clair
Replied by Clair on topic TCPDF ERROR: Could not include font definition file: helvetica (all fonts)
nein, das Problem ist damit nicht behoben, leider

ok, moment, ich hab eventuell was falsch gemacht, ich muss was prüfen
Last edit: 4 years 5 months ago by Clair.

Moderators: Administrator AV, Administrator IV
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