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</br> tag in CSV file

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11 months 4 days ago #9945 by NuovaFolati
Replied by NuovaFolati on topic </br> tag in CSV file
Code:
Creato;Nome;Cognome;Nome struttura;Tipologia;Altra tipologia;Numero posti letto;Indirizzo;CAP;Citta;Provincia;Regione;Telefono;Email;HIP Sistema Letto;HIP, altro;Thermopatch e Marcatura;Marcatura, altro;Argo Team;Argo Team, altro;Lavanderia;Nome Lavanderia Esterna;Note;Compilato da;Compilato, nome;Biglietto da visita  2023-12-13 18:05:24;cristina;perone;Cliccaqui sas;Altro;Studio di grafica;;Via Marsilio Ficino, 5;00136;Roma;Roma;Abruzzo;3395646458;c.perone@cliccaqui.it;Traverse<br />Carrello biancheria;;Termopresse;;Scaffale/Maschera<br />Cabina/Varco;;Lavanderia Esterna e Servizio di Noleggio Biancheria;;testo testo;;;https://nuovafolati.it/images/contatti/exposanita2024/ico_cliccaqui_658177ce8f439.jpg  2023-12-14 17:37:18;cristina;perone;Prova;Cooperativa;;66;Via Marsilio Ficino, 5;00136;Roma;Roma;Lazio;3395646458;c.perone@cliccaqui.it;Lenzuola<br />Protezioni<br />Carrello biancheria;;Pacchetto HiQ Junior Top<br />Stampanti;;Guardaroba ospiti<br />Barcode<br />RFID<br />Antenna/Lettore prtatile;;Lavanderia Guardaroba Ospiti Interna;;;;;https://nuovafolati.it/ 2023-12-15 18:24:50;cristina;perone;Cliccaqui sas;Riabilitazione;;12;Via Marsilio Ficino, 5;00136;Roma;Roma;Molise;+393395646458;c.perone@cliccaqui.it;Lenzuola<br />Verifica HIP;;Kit Termocollanti<br />Emblemi<br />Toppe;;Guardaroba ospiti<br />RFID;;Lavanderia Esterna e Biancheria di proprieta;;;;;https://nuovafolati.it/ 

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11 months 3 days ago - 11 months 3 days ago #9946 by Administrator IV
Replied by Administrator IV on topic </br> tag in CSV file
Hello NuovaFolati,

Thank you for the CSV export.

A text like the following is actually included as a field value and shows the described br tags:
Code:
Guardaroba ospiti<br />Barcode<br />RFID<br />Antenna/Lettore prtatile;

As shown above, these br tags definitely do not come from Visforms.
So there must be another cause.
Some plugin from another company could be involved, which more or less blindly edits and changes all content.

For example, my Google search for Joomla plugins with 'replace comma with line break' led me to the following:
regularlabs.com/rereplacer
I don't know if it's exactly this plugin, but it might be something like this.

Please check your activated plugins for this point.
If you deactivate a plugin and the CSV export no longer contains br tags, you have found the culprit.

It makes a difference for these plugins whether the process is carried out in the frontend or in the backend.
Are you doing the CSV export in the frontend or in the backend?
Are the br tags included in both cases?

Kind regards, Ingmar
:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).
Last edit: 11 months 3 days ago by Administrator IV.

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11 months 3 days ago #9948 by NuovaFolati
Replied by NuovaFolati on topic </br> tag in CSV file
The </br> tag appear only in frontend exoprt.
Backend export is correct, with comma.
I looked the plugins but i don't find any plugins similar the one you tell me...

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11 months 2 days ago #9949 by Administrator IV
Replied by Administrator IV on topic </br> tag in CSV file
Hello NuovaFolati,

the Visforms code for generating the CSV file is the same in both cases.
So it is some kind of Joomla extension that is only noticeable in the front end.

Maybe this information will help you find the cause.
If it is not a plugin, it could also be a component or a framework used.
In any case, this strange replacement is not standard.

The same form with data exported and then imported on a pure Joomla site with Visforms would work without errors.
In such a situation, Visforms cannot defend itself against foreign interference.
Are you sure you have checked all plugins and all extensions on this point?

Kind regards, Ingmar
:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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10 months 1 week ago - 10 months 1 week ago #9978 by NuovaFolati
Replied by NuovaFolati on topic </br> tag in CSV file
Hi, I did another test: I installed Visform in an empty joomla site, without any external components or plugins. I created a simple form and the export from the frontend contains the <br> tag.
here you can see the result:
www.antinori.cloud/bisticci/index.php/dati


I have created a super-user account for you if you want to log in, how can I send you the credentials?
Last edit: 10 months 1 week ago by NuovaFolati. Reason: error in link

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10 months 1 week ago #9983 by Administrator IV
Replied by Administrator IV on topic </br> tag in CSV file
Hello NuovaFolati,

Thank you for testing it on a fresh Joomla installation!
That sounds very exciting to me.

Access to the backend, even with super user rights, doesn't really help me.
I need to be able to debug the process in order to move forward and find the exact cause.

The question is if you could provide me with an Akeeba backup of the test website for debugging.
We use the following platform for this: wetransfer.com/
Use the forum address as the recipient.

Kind regards, Ingmar
:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

Moderators: Administrator AV, Administrator IV
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