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Joomla 5 Notice

We are pleased to announce that as of January 29, 2024, all of our Joomla extensions are compatible with Joomla 5.

For all who are still updateing from Joomla 3 to Joomla 4: Joomla 4 Migration instructions are available here:

There is now a separate Documentation for Visforms for Joomla 4 and for Visforms for Joomla 5!

Forum

Visforms Subscription user can ask questions in our forum. Please log in with the relevant user first.
Everybody can access the forum for reading.

Please only ask 1 question per topic.

Important information for almost every question:
V1: Which Visforms version is running?
V2: Which Joomla version is running?
V3: Which PHP version is running?

unable to install vfsubscription_j4.0.0_4.4.0

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10 months 1 week ago #9973 by Administrator IV
Replied by Administrator IV on topic unable to install vfsubscription_j4.0.0_4.4.0
The new error on the page is caused by the unsuccessful installation of the subscription.
Due to the unsuccessful installation of the subscription, the now inconsistent old subscription version runs on a new base version, which does not work.
:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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10 months 1 week ago - 10 months 1 week ago #9979 by rusasadmins
Replied by rusasadmins on topic unable to install vfsubscription_j4.0.0_4.4.0
I am unable to install vfbase_j4.0.0_4.4.1.zip

Joomla\CMS\Filesystem\Folder::delete: Path is not a folder. Path: [ROOT]/components/com_visforms/language
Joomla\CMS\Filesystem\Folder::delete: Path is not a folder. Path: [ROOT]/components/com_visforms/models
Joomla\CMS\Filesystem\Folder::delete: Path is not a folder. Path: [ROOT]/components/com_visforms/views
Joomla\CMS\Filesystem\Folder::delete: Path is not a folder. Path: [ROOT]/components/com_visforms/controllers
Joomla\Filesystem\File::delete: Failed deleting inaccessible file index.html
Package Update: There was an error installing an extension: com_visforms_j4.0.0_4.4.1.zip
Last edit: 10 months 1 week ago by rusasadmins.

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10 months 1 week ago #9980 by rusasadmins
Replied by rusasadmins on topic unable to install vfsubscription_j4.0.0_4.4.0
I was able to install the following:

Visforms Base Site Package 4.4.0 2023-09-30 Aicha Vack, vi-solutions

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10 months 1 week ago #9984 by Administrator IV
Replied by Administrator IV on topic unable to install vfsubscription_j4.0.0_4.4.0
Hello,

I'm sorry you're having trouble installing it.
The installations work flawlessly with very few exceptions.

I asked you to just send me the complete log file.
With it I have much more and complete information about the installation processes carried out.
Unfortunately, I can't really get any further with the incomplete 6 lines from the log file alone.
Could you please do that?

The log file has the path: .../administrator/logs/visforms_update.php

An alternative would be the following.
The question is whether you could provide us with an Akeeba backup of the website for debugging.
We use the following platform for this: wetransfer.com/
Use the forum email address as the recipient.

Kind regards, Ingmar
:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

Moderators: Administrator AV, Administrator IV
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