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IP Address Always the Same

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9 years 1 month ago #2134 by mrentropy
IP Address Always the Same was created by mrentropy
Hi all,

First off, thank you for creating such a great component.

I have noticed that whenever I store the user's IP it's always the same -- it appears to be the IP Address of my Joomla server. Is there a setting in Visforms or Joomla I need to adjust?

Best,
Carl

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9 years 1 month ago #2135 by Administrator AV
Replied by Administrator AV on topic IP Address Always the Same
Hi Carl,

the IP is taken from the global request variable $SERVER. This is nothing you can or would set in Joomla! or Visforms.

If you are testing on a local system with a local server there is no real remote ip addres and the localhost always uses the same ip address (mostly something like 127.0.0.1).

If you install your Joomla! on a server which is available from "outside" the ip changes, depending on who is asking for the form. So, as far as I know, this behavior is a result of your system environment.

Regards,
Aicha
:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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9 years 1 month ago #2137 by mrentropy
Replied by mrentropy on topic IP Address Always the Same
Hi,

Thank you for your response! The server is available from the outside and users from many different locations are using the form. However, the IP address is always the same (and is not the localhost IP). Could it be a problem in the way our webserver is setup?

Thanks a lot,
Carl

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9 years 1 month ago #2138 by Administrator AV
Replied by Administrator AV on topic IP Address Always the Same
Hi Carl,

I'm not an expert at server administration but actually I think, yes, this is a problem of the webserver setup.

Regards,
Aicha
:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

Moderators: Administrator AV, Administrator IV
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