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white page after update joomla 3.4.7

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8 years 11 months ago #2319 by manudeoli
white page after update joomla 3.4.7 was created by manudeoli
hello, sorry for my bad english (I'm french)
After a joomla's 3.4.7 update, I have a white page where my form is
Have anyone this problem ? Thanks for answer

Après une mise à jour de joomla 3.4.7, j'ai une page blanche à l'endroit où se trouvent les formulaires. Quelqu'un d'autre aurait également eu ce problème ?
Merci de vos réponses

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8 years 11 months ago #2320 by Administrator AV
Replied by Administrator AV on topic white page after update joomla 3.4.7
Hi, make sure you have click the "clean cache" button in the Joomla Update component. You can reach this component when you click the "Joomla! is up to date link" in the control panel of your website.

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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8 years 11 months ago - 8 years 11 months ago #2321 by manudeoli
Replied by manudeoli on topic white page after update joomla 3.4.7
thanks for the quick response !
but I have already tried this. Another idea ?
I haven't link because I'm in local machine
Last edit: 8 years 11 months ago by manudeoli.

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8 years 11 months ago #2323 by Administrator AV
Replied by Administrator AV on topic white page after update joomla 3.4.7
enable debug system and set error reporting to developer in global configuration. Maybe you will get an error message in frontend then.

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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8 years 11 months ago - 8 years 11 months ago #2324 by manudeoli
Replied by manudeoli on topic white page after update joomla 3.4.7
debug system does'nt appear where the form is... :(
In back office, I can't clic in the field, it's locked and I can't unlock it
When I remove all fields, I can see the title and copyright of the form
Last edit: 8 years 11 months ago by manudeoli.

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8 years 11 months ago #2325 by Administrator AV
Replied by Administrator AV on topic white page after update joomla 3.4.7
Sorry, at the moment I have no further ideas. I have updated all my websites to 3.4.7 without problems. I think this is a specific problem of your Joomla! installation on your local XAMPP.

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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