Search Tools do not display on front end

Hello,
This is Joomla 4
this is what is in the DevTools Console:
Uncaught TypeError: Cannot read properties of null (reading 'hide')
    at HTMLButtonElement.<anonymous> (jquery.searchtools.js?4f1a25b3b6bffb8cb4ad0666c666fefa:124:14)
    at HTMLButtonElement.dispatch (jquery.min.js?3.6.0:2:43064)
    at HTMLButtonElement.v.handle (jquery.min.js?3.6.0:2:41048)

This error does not happen on any other page except the one with the form on it.

Thank you

Hello sjb1963,

the frontend 'Search Tools' of Visforms do work on J4, we also have current user feedback on that and no other related problems are currently known.
I suppose something else is causing the trouble and it is not causally related to Visforms.

The one 'DevTools Console' log-line does indicate so far, that it is not a call-stack triggered by Visforms code, simply because the Visforms code only reads the property if the property exists (to prevent this situation 'Cannot read properties of null').

We might take a real quick look at your problem to see, if we might exclude Visforms from causally causing the trouble.
Just state the link or send via email, if any login is required.

I hope you do understand that we can not completely analyze the problem and come up with an explanation/solution in cases where Visforms is not causing the trouble.

Best regards, Ingmar

Honesly, I do not care one little bit if no one else has reported this issue, so that is not the way to dodge supporting the product I paid good money for.

THIS IS THE ABSOLUTE WORST SUPPORT RESPONSE I HAVE HEARD IN 35 YEARS: "no one else is doing it, it must be you"

I am glad you're confident in your abilities, however, If you'll look at the LAST ticket I submitted, the source was INDEED YOU.

Of course I need you to look into it.
Your website does not even offer a way for me to provide the necessary credentials to allow this (privately, without wasting 2 days in the process), so here I am, 2 days later FINALLY providing the information necessary.

Don't fantasize that just because you say it's not you that I am going to accept that and waste my time running around in circles without any proof.

Since there is still no way to provide my information to you privately, I guess I'll have to reply on email to send it.

The sound makes the music... (German proverb) ...
not

"no one else is doing it, it must be you"

but "it's probably"

SearchTools work perfectly for me.
Of course I have a different system environment.
 

Hi,

thanks for providing a link, so that we were able to take a look at the website.

There is a problem with the Javascript on the website.
The tooltips are created, using the respective Joomla framework functions.
The bootstrap Javascript framework is loaded, again using the respective Joomla framework functions and the bootstrap Javascript provided by Joomla.
Including a Javascript framework using the respective Joomla framework functions insures, that each Javascript framework is loaded only once:
In a framework like Joomla, where it is possible to use third party extension, this is absolutely necessary in order to prevent Javascript incompatibilities.
On your website, sadly, the bootstrap Javascript framework is loaded (late) a second time, not using the proper Joomla framework functions and the bootstrap Javascript file provided by Joomla.
As a result, there is a Javascript incompatibility on your website.
This incompatibility results in the Javascript null error.

We have improved our Javascript code, so that it prevents this null error.
Nevertheless the code cannot work as expected, because the expected bootstrap objects are just not there, due to the second, late loaded bootstrap Javascript.
The improvements simple ensure, that our code will not be totally broken anymore.
And in your case hopefully the search filters can be used again.

The changes will be part of the next Visforms/Subscription release.

Please note that the way in which the bootstrap Javascript is included a second time on your website, creates Javascript incompatibilities with any code, that uses the bootstrap Javascript.

Here is a preview of our codeimprovments.

media/com_visforms/js/jquery.searchtools.js
Replace line 124
with
plugins/content/vfdataview/tmpl/default.php
Replace line 199

with
Regards,
Aicha

Hi together,

the bug is fixed in the latest release from 05.04.2022 for Joomla 4:
Visforms 4.1.5
Visforms Subscription 4.1.3

Greetings, Ingmar