Hi,
thanks.
Just had to make sure, that everything is up to date.
I remember, that we had one person, using Visforms, who once had a similiar problem.
I took a deep looked into the problem then.
Here is and we found out, then.
There was an sql-Error while trying to load the form record set from the data base, due to a bad configuration of the database.
The error message was: Illegal mix of collations (utf8mb4_general_ci,IMPLICIT) and (utf8mb4_unicode_ci,IMPLICIT) for operation '='.
Usually Joomla! and Visforms themselves handle the correct database setting.
If the database driver, which is used, has UTF8MB4 support, the Joomla standard requires to change the character encoding to utf8mb4_general_ci.
Visforms installations and update implement this change with regards to all Visforms data tables, as does Joomla, with regrads to all Joomla core tables.
I guess, that not all tables in your database have the correct collations.
(In the case I mentioned, the collation of some tables had been changed, using the akeeba admin tools).
The collations of all tables have to be compatible with each other (identical).
Because of the SQL-Error the form records cannot be loaded from the database and cannot be displayed.
The forms are not gone, it is "only" a display problem.
You have to fix the problem with your database by making sure, that all tables have the same collation.
Regards,
Aicha