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Missing option list after update

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8 years 3 months ago - 8 years 3 months ago #3344 by keep
Missing option list after update was created by keep
I recently updated Visforms from 3.1.2 to 3.7.7
After that I noticed that my select lists are empty.
I opened the field editor and got this alert message: Option list contains invalid data. Therefore option list was emptied.
I can see some json data in #__visfields table where f_select_list is an array which contains the data I need.
Can I fix it somehow or have to add the items again?
Last edit: 8 years 3 months ago by keep.

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8 years 3 months ago #3345 by Administrator AV
Replied by Administrator AV on topic Missing option list after update
Hi,

as you have already had the problem with the missing data base fields, I fear, that the update script was not executed properly on your installation and that other things, which are done by the script usually, are were not executed properly as well.

There was a format conversion of the option list options at some time and I think that on was not executed, too.

Do you have a backup of your Joomla! installation from before the Visforms update (or some other time before soon)?
I would really like to run this update with your Visforms 3.1.2 installation in my debugger. I fear there might be more problems with your database (other update code which was not performed) and maybe I could fix the update completely.

If you do not have a backup I think it is the fastest solution to add the options manually, again.

I'm really sorry for your problems.!

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).
The following user(s) said Thank You: keep

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8 years 3 months ago #3346 by keep
Replied by keep on topic Missing option list after update
Thanks. I'll send you a message soon via the contact form.

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8 years 3 months ago #3348 by Administrator AV
Replied by Administrator AV on topic Missing option list after update
Hi keep,

thanks for your assistance, which very much helped to locate and fixe the problem.

This problem is fixed with Visforms 3.7.8. (Direct update from Visforms 3.1.2 to 3.7.8 or higher)

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).
The following user(s) said Thank You: keep

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8 years 3 months ago #3350 by keep
Replied by keep on topic Missing option list after update
Thanks for your great support!

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