Joomla 5 Notice

We are pleased to announce that as of January 29, 2024, all of our Joomla extensions are compatible with Joomla 5.

For all who are still updateing from Joomla 3 to Joomla 4: Joomla 4 Migration instructions are available here:

There is now a separate Documentation for Visforms for Joomla 4 and for Visforms for Joomla 5!

Forum

Visforms Subscription user can ask questions in our forum. Please log in with the relevant user first.
Everybody can access the forum for reading.

Please only ask 1 question per topic.

Important information for almost every question:
V1: Which Visforms version is running?
V2: Which Joomla version is running?
V3: Which PHP version is running?

Using SMTP instead of phpmailer?

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7 years 9 months ago #4042 by mroppo
Using SMTP instead of phpmailer? was created by mroppo
Hey!

First i'd like to thank you for such a well designed extension.

I am having problem sending data using SMTP as my service provider wont allow usage of phpmailer.

Any solution for this?

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7 years 9 months ago #4043 by Administrator AV
Replied by Administrator AV on topic Using SMTP instead of phpmailer?
Hi,

being a bit more specific about "having problem sending data using SMTP" would be helpful.

From the point of view of Visforms there is no difference between using an SMTP Mailer or the php mailer and if set up properly both should work. So it is usually a configuration problem of the Mailer (not of Visforms) or restrictions by the provider or the E-Mail-Client where the mails are received.
Visforms just uses the Joomla! Mailer and "hands" all information over.

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).
The following user(s) said Thank You: mroppo

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7 years 9 months ago #4044 by mroppo
Replied by mroppo on topic Using SMTP instead of phpmailer?
Feeling a bit stupid now, it is working fine now even though i havent made any changes.
Anyways being more specific about the problem, after sending form i got text above "thank you message" saying phpmailer is disabled. Form data was saved normally to database. No email of the result was received.
Is it possible that this was a cache problem?

Thank you for quick reply!

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7 years 8 months ago #4045 by Administrator AV
Replied by Administrator AV on topic Using SMTP instead of phpmailer?
Hi,

thanks for this more detailled information.
After your first post I would never have guessed, that you get a message .....

Well, the message you received did not come from Visforms but from Joomla!
As I wrote before. Actually creating and sending the mails is done by Joomla! and Visforms just delivers the data...

I guess that is might be a cache problem, that sound like the only sensible reason, if the smtp mailer was setup....
Maybe not even a Joomla! cache problem, but with your provider.
But I'm in no way sure about this.

But it is good, that it is working now.

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).
The following user(s) said Thank You: mroppo

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