Joomla 5 Notice

We are pleased to announce that as of October 14, 2025, all of our Joomla extensions are compatible with Joomla 6.

For all who are still updateing from Joomla 3 to Joomla 4: Joomla 4 Migration instructions are available here:

There is a separate Documentation for Visforms for Joomla 4 and for Visforms for Joomla 5 and 6!

Forum

Visforms Subscription user can ask questions in our forum. Please log in with the relevant user first.
Everybody can access the forum for reading.

Please only ask 1 question per topic.

Important information for almost every question:
V1: Which Visforms version is running?
V2: Which Joomla version is running?
V3: Which PHP version is running?

The following from address failed: - get more info on the error

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8 years 5 months ago #4303 by Romanowski
Hello,

Recently I had to switch from PHP Mail to SMTP on my sever and from that moment Visforms stopped to work, I have the error "The following from address failed:here_goes_the_sender_address",
I unddestand this is SMTP related issue, but I wander can I get more details on what is wrong?

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8 years 5 months ago #4304 by Administrator AV
Hi,

sending the mail is done by Joomla! core code and as far as I can see, the maximum of information available through that code is already displayed, if an error occurs.

So, I'm sorry, but I don't think, that you can get more details.

Are you sure, that you have added a "mail from address" option in the Visforms Mail configuration?

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 5:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 4.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 5:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 4.
Bitte immer nur 1 Frage pro Thema stellen :-).

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8 years 5 months ago #4305 by Romanowski
Yes, I've added "mail from address" option in the Visforms Mail configuration.
Thank you for quick answer.

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