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Joomla 5 Notice

We are pleased to announce that as of January 29, 2024, all of our Joomla extensions are compatible with Joomla 5.

For all who are still updateing from Joomla 3 to Joomla 4: Joomla 4 Migration instructions are available here:

There is now a separate Documentation for Visforms for Joomla 4 and for Visforms for Joomla 5!

Forum

Visforms Subscription user can ask questions in our forum. Please log in with the relevant user first.
Everybody can access the forum for reading.

Please only ask 1 question per topic.

Important information for almost every question:
V1: Which Visforms version is running?
V2: Which Joomla version is running?
V3: Which PHP version is running?

Class "Visolutions\Component\Visforms\Administrator\Model\VispdfsModel" not foun

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1 year 10 months ago - 1 year 10 months ago #8780 by AceFAB
Class "Visolutions\Component\Visforms\Administrator\Model\VispdfsModel" not foun was created by AceFAB
I didn't receive my subscription email and you said you couldn't send it again so I opened a case at paypal to get refund and reordered th VISForms subscription using a new email. please refund my first order. 

So I uninstalled everything com and plugins for a fresh start and after reinstallation and Download ID inserts and am stuck with this .....
Class "Visolutions\Component\Visforms\Administrator\Model\VispdfsModel" not found
try to use forms button or create new form I get this error

using subscription version 4.2.1 latest and joomla 4

please help . . . . 
Last edit: 1 year 10 months ago by AceFAB.

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1 year 10 months ago #8795 by Administrator IV
Replied by Administrator IV on topic Class "Visolutions\Component\Visforms\Administrator\Model\VispdfsModel" not foun
Hello Neil,

why do you repeat points to which I have already answered sufficiently and positively?
Please spare us all this work.

For the sake of completeness:

- I didn't receive my subscription email:
The email could not be delivered.
Your server refused to accept.
www.vi-solutions.de/en/forum-index/19-jo...ion-of-visforms#8777

- you said you couldn't send it again:
buying a second subscription was completely pointless
Already with the first purchase you can download all Visforms versions from our website at any time during the Subscription period
www.vi-solutions.de/en/forum-index/19-jo...ion-of-visforms#8782

- please refund my first order:
Of course we will refund the first purchase.
The PayPal refund will be made on Monday.
www.vi-solutions.de/en/forum-index/19-jo...ion-of-visforms#8783

Kind regards, Ingmar
:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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1 year 10 months ago #8796 by Administrator IV
Replied by Administrator IV on topic Class "Visolutions\Component\Visforms\Administrator\Model\VispdfsModel" not foun
Hello Neil,

a new installation usually fixes missing files and folders.
An installation under Joomla can always go wrong.
This does not even have to be due to the installation itself.

1. Please repeat the installation (Visforms and Subscription) with the installation files (same version) manually via the Joomla Installer.

2. If the error persists:
A detailed PHP error report would be very helpful for us (the whole call stack with all the information).
To get an accurate PHP error report, enable maximum debugging in the Joomla administration before reproducing the error:

Dashboard --> Global Configuration, tab 'System', parameter 'Debug System' = 'Yes'
Dashboard --> Global Configuration, tab 'Server', parameter 'Error Reporting' = 'Maximum'

Greetings, Ingmar
:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

Moderators: Administrator AV, Administrator IV
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