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Joomla 5 Notice

We are pleased to announce that as of January 29, 2024, all of our Joomla extensions are compatible with Joomla 5.

For all who are still updateing from Joomla 3 to Joomla 4: Joomla 4 Migration instructions are available here:

There is now a separate Documentation for Visforms for Joomla 4 and for Visforms for Joomla 5!

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Important information for almost every question:
V1: Which Visforms version is running?
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Due to public holidays and vacations, longer response times can be expected for inquiries in the forum between December 20, 2024 and Janaury 8, 2025.

"your session has expired"

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10 years 9 months ago - 10 years 9 months ago #470 by ldr_nola
"your session has expired" was created by ldr_nola
Hello

I have two forms using Visforms. One of them is working fine but the other one stopped working at some point within the last few months.

It does not save new records. When I submit the form it says "Your session has expired. Please login again." We don't require people to be logged in at all.

I don't even know where to start looking for the problem. Please advise.

Danke,

ldr_nola
Last edit: 10 years 9 months ago by ldr_nola. Reason: forgot something.

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10 years 9 months ago #471 by Administrator AV
Replied by Administrator AV on topic "your session has expired"
Hi ldr_nola,

that sound weird.

Please send me a link to the form.

Regards,
Aicha
:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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10 years 9 months ago #472 by ldr_nola
Replied by ldr_nola on topic "your session has expired"
It's here: firstuuno.org/j15/index.php/support/rentals

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10 years 9 months ago #473 by Administrator AV
Replied by Administrator AV on topic "your session has expired"
Hi ldr_nola,

I tried to submit the form you sent me the link to, and I had no problems at all. Did you receive it?

We have to narrow the problem down.
Could you please test, if it is a problem that only occurs on your computer? (By trying to send the form from a totally different computer.)

You wrote

the other one stopped working at some point within the last few months

. Do you remember happening anything that could be related to the problem?

Let me know the results.

Regards,
Aicha
:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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10 years 9 months ago - 10 years 9 months ago #474 by ldr_nola
Replied by ldr_nola on topic "your session has expired"
Hi Aicha

I do see your record in there, that's good.

EDITED TO ADD: I just tested it in another browser and it worked fine there. So who knows. Thanks for your help.

I started looking into this problem because I was told that one of our potential customers was having problems, but I don't know exactly what error they were getting.

The only unusual thing that has happened recently is that in January we upgraded to PHP version 5.4. But I don't know exactly when this problem started.

Thanks,

ldr_nola
Last edit: 10 years 9 months ago by ldr_nola. Reason: more info

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10 years 9 months ago #475 by Administrator AV
Replied by Administrator AV on topic "your session has expired"
Hi ldr_nola,

it's good to know, that there is no general problem with Visforms and the session. Nevertheless the error should ocure on your computer either.

Visforms uses - just as every Joomla! component should - session tokens as a security feature. The message you receive indicates that the token has changed between the request that delivers the empty form and the request that submits the form filled with user inputs. That should not ever happen! I don't want to get you unnervered or into a fuss but I was wondering if there might be a bad software on your computer. Maybe you can check. Let me know if you can fix the problem on your computer or find out where it comes from.

Maybe you can talk to your potential customer and find out what exactly his problem was.

I develop on a XAMPP with php 5.4 and Visforms is fully compatible with this php version.

Good luck and kind regards,
Aicha
:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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