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Error 406 Not Acceptable

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11 years 6 months ago - 11 years 6 months ago #521 by malone
Error 406 Not Acceptable was created by malone
Hello

Firstly I apologize for my English, because do not speak the language and I'm using Google Translator.

I installed the component and created the first form without problems and errors.

Hitherto had approved the component, but the second form, after all the added fields, I set up the advanced form, but when I select "Use plugin Spambotcheck" or "Use Captcha" with "Captcha Visforms" option in any browser returns me "Error 406 not Acceptable" and does not save changes.
Code:
Not Acceptable An appropriate representation of the requested resource /site/index.php/component/visforms/send could not be found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

How to solve this?
Last edit: 11 years 6 months ago by malone.

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11 years 6 months ago #522 by Administrator AV
Replied by Administrator AV on topic Error 406 Not Acceptable
Hi malone,

which Joomla! Version do you use, which Version of Visforms?

Regards,
Aicha
:idea: I recommend you the new and up-to-date documentation for Joomla 5:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 4.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 5:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 4.
Bitte immer nur 1 Frage pro Thema stellen :-).

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11 years 6 months ago #523 by Administrator AV
Replied by Administrator AV on topic Error 406 Not Acceptable
Hi malone,

for I have never heard of that problem with visforms before I did some research on the error message on Google.

Here is what I found.
The message comes from the Apache mod_security. This mod_security is set up by your provider (webhosting service provider). It is very unlikely that the error comes from a bug in visforms in the first place. So maybe you have a problem with your provider (or a corrupted/hacked) website.

You could contact your provider about the problem or try if the website works on another server from another (free) provider (which is very likely).

Regards,
Aicha
:idea: I recommend you the new and up-to-date documentation for Joomla 5:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 4.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 5:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 4.
Bitte immer nur 1 Frage pro Thema stellen :-).

Moderators: Administrator AV, Administrator IV
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