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Checkbox group issue

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9 years 8 months ago #1463 by pestal
Checkbox group issue was created by pestal
Hi I have a problem with checkbox group that might have occured after the latest upgrade (Maybe)
My problem is that a month ago i created a form with one checkbox group(required) with 8 options , worked as expected.
two weeks ago i added a field to the form , also a required checkbox group field , also worked fine . But today i got a mail from a user saying that she had to check all the options in the Checkboxgroup(s) , and she was right , I checked the data that had been submitted earlier and that data was fine , i.e one or many checkboxes checked.

I created a new testform and had the same result , on a required checkbox group i have to check all the options to to be able to submit the form.

now to the weird part . I manage another site with s the same version of Joomla and the same version of Visforms but when i create the same testform on that site it WORKS.

Any Idea what can be wrong , i guess one way might be to uninstall and reinstall Visforms on the site that is failing but i dont want to loose my data that has been entered.

Running Joomla 3.4.1 and Visforms 3.4.2 on both sites
Best regards
Peter

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9 years 8 months ago #1466 by Administrator AV
Replied by Administrator AV on topic Checkbox group issue
Hi Peter,

this could be the effect of a third party extension (template, a module, ....) which is only installed on the page that does not work properly and which somehow interferes with the Javascript valdation of the form.

Can I have a link to the form that does not work?

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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9 years 8 months ago #1467 by pestal
Replied by pestal on topic Checkbox group issue
Hi,
both my sites have almost the same modules installed , but one difference is the template, both use gantry as framework but the non working site uses rt_fracture as template .

I have created a test form that shows the faulty behaviour , smislandshast.se/2015-03-20-10-14-56/test

//Peter

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9 years 8 months ago #1469 by Administrator AV
Replied by Administrator AV on topic Checkbox group issue
Hi Peter,

actually there is a Javascript error on that page.
Visforms uses the jQuery Framework for form validation and loads the jQuery 1.11.1 which is part of the Joomla! framework.
But on your website the jQuery is not loaded (which, of course causes a Javascript error).
It looks as if somebody has removed the script actively (which coulld be done by the template).

When the Javascript validation with jQuery fails (because of the Javascript error) the browser itself does some validation, and in the case of a checkbox group which is required, this browser driven validation does not work properly (it "thinks" that every checkbox has to be checked, exactly the behaviour you get).

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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9 years 8 months ago #1473 by pestal
Replied by pestal on topic Checkbox group issue
Thanks for the help
after a refresh of Jquery my checkbox groups works as they are supposed

//Peter

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