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Joomla 5 Notice

We are pleased to announce that as of January 29, 2024, all of our Joomla extensions are compatible with Joomla 5.

For all who are still updateing from Joomla 3 to Joomla 4: Joomla 4 Migration instructions are available here:

There is now a separate Documentation for Visforms for Joomla 4 and for Visforms for Joomla 5!

Forum

Visforms Subscription user can ask questions in our forum. Please log in with the relevant user first.
Everybody can access the forum for reading.

Please only ask 1 question per topic.

Important information for almost every question:
V1: Which Visforms version is running?
V2: Which Joomla version is running?
V3: Which PHP version is running?

Urgent Help

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9 years 5 months ago #1751 by aleyjendro
Urgent Help was created by aleyjendro
Hi,

I'm using Joomla 3.3.3 and installed extension (Visforms for Joomla! 3 up to version 3.3.5 ).
Why i got 3 error messages such as :-
1 - Error Incorrect version sequence. Cannot upgrade 3.1.2 to 3.1.2
Warning

2 - Component Install: Custom install routine failure
Message

3 - Error installing component

Help Me :(

Thanks

More
9 years 5 months ago #1753 by Administrator AV
Replied by Administrator AV on topic Urgent Help
Hi,

the messages say that you already have a Visforms 3.1.2 installation on your website.

It is not possible to install the same version twice.

Regards,
Aicha
:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

More
9 years 5 months ago #1754 by aleyjendro
Replied by aleyjendro on topic Urgent Help
Hi,

Already have a Visforms 3.1.2?
Before this, i already uninstalled and installed again, the message was appear.
What should i do??

Thanks

More
9 years 5 months ago #1755 by Administrator AV
Replied by Administrator AV on topic Urgent Help
If the message appears there is still an record set for the compent com_visorms in your #__extensions table, maybe in the #_assets table to. I don't konw why it is there. If something is messed up in your database you have to make sure that the previous installation of Visforms is completele removed

Check all folders in the installation
Export the database into a .sql file and search this file in a text editor for "visforms", to make sure, that no visforms record sets are in your database by accident.

Regards,
Aicha
:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

Moderators: Administrator AV, Administrator IV
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