Joomla 5 Notice

We are pleased to announce that as of January 29, 2024, all of our Joomla extensions are compatible with Joomla 5.

For all who are still updateing from Joomla 3 to Joomla 4: Joomla 4 Migration instructions are available here:

There is now a separate Documentation for Visforms for Joomla 4 and for Visforms for Joomla 5!

Forum

Visforms Subscription user can ask questions in our forum. Please log in with the relevant user first.
Everybody can access the forum for reading.

Please only ask 1 question per topic.

Important information for almost every question:
V1: Which Visforms version is running?
V2: Which Joomla version is running?
V3: Which PHP version is running?

Result email not sending

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8 years 11 months ago #2265 by mwibowo
Result email not sending was created by mwibowo
Hi, first of all, I love you extension and I've been using it a lot. However, lately I have some issue with this.
I don't know what is changed, I've used the same setting, as before, but when i sent test mail, it didn't go anywhere.
below is the version i am using, which i believe the latest one, according to your site.

Visforms Version 2.1.2, © 2012 Copyright by vi-solutions, all rights reserved
Joomla! 2.5.28

Here's the link to the screen shots (2) imgur.com/a/PCO0z

Please advice. Thanks
Martin

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8 years 11 months ago #2266 by Administrator AV
Replied by Administrator AV on topic Result email not sending
Hi Martin,

it looks to me as if you have forgotten to set the option "E-Mail result" and the option "E-Mail receipt" to "yes".

If these options are not set to yes, no mails are sent.

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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8 years 11 months ago #2267 by mwibowo
Replied by mwibowo on topic Result email not sending
Thanks for the reply,

I thought that is the reason, but I have changed, tried several times, and still not sending anywhere, to both emails.
I made screen shot for the setting, this is weird.

http://imgur.com/ZZbr0gv

Please advice. Thanks

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8 years 11 months ago #2268 by Administrator AV
Replied by Administrator AV on topic Result email not sending
Hi,

first of all, you are using a very old version of Visforms which is no longer supported (because the Joomla! Version 2.5. is no longer supported, too).
I only answered you post in the first place with an advice, because the settings were so obviously wrong.

In this old Visforms Version the way I create the mail is not optimal.
This may cause the mails to be flagged as spam and not being send (or not being received).
It might also be possible that the mails are sent but flagged as spam, for the same reason you had difficulties to log in on this website.

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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