Emails not send

Hello and thank you for this great extention.
My problem is that no emails are sent. I've tryed different for the Email to setting, checked spam settings on my inboxes but nothing happen, i do not receive any email from the form. This is the link of the website i am working on www.therocks.it/castellana/index.php/en/...rmation-request.html

Hi,

actually this form is quite a mess. I'm not even able to fill the form fields and I cannot see how you were able to send the form to detect that no mail is sent.

As far as I can see, it looks as if there is a component com_solidres that crashes with the form. The Javascript that validates the user input should be loaded from media/com_visforms/js/jquery.validate.min.js but it seems to be loaded from media/com_solidres/assets/js/validate/jquery.validate.min.js
jQuery is loaded from the com_solidres subfolder as well and not from the media/jui/ where it should come from.
I don't know whether the loaded Javascript files are not compatible with the default set by Joomla!, but this could be a very good reason why the form doesn't work.

Regards,
Aicha

Thank you for the quick reply,
I have uninstalled com_soliders and all related plugins, still i do not receive any email.
What do you mean you were not able to fill the form?

Hi,

When I first looked at the form I used Firefox. When I click into a field (i.e. the First Name Field") it is like a disabled field. I cannot see a cursor inside it and I cannot type into it.

I now looked at the form with Google Chrome and there I am able to fill the fields.

There is still something, that messes around with the form. I think your first field "First Name" is named "name". In the source code of the form the HTML input element for this field should have a name attribute with a value "name" but in your form the name attribute value is "fld2-name". Every single field has this "fld2-" prefix, which do not come from Visforms itself. With a wrong value in the name attribute Visforms cannot connect the submitted values to the form fields and cannot work.

At the moment I have no idea which "component" modifies the name attribute values of the form, whether it is the template or what else.
Maybe you have an idea.

Kind Regards,
Aicha

Hi, thank you,
Those fld2-... are names a gave to the fields, now i have corrected this, now fields have a proper name but still no result. I 've also checked with firefox and i have the same problem, can't type inside the fields.
I've also uninstalled unused components and plugins. Cna't understand why i does not work.

Hi,

I could take a look at your backend, if you like. My contact mail is below the forum.

Kind Regards,
Aicha