Joomla 6 Notice

We are pleased to announce that all our Joomla extensions have been compatible with Joomla 6 since October 14th, 2025.

For those currently upgrading from Joomla 3 to 4: Instructions for Joomla 4 migration can be found here:

There are standalone documentations Visforms Joomla 4, Visforms Joomla 5 and Visforms Joomla 6.

Forum

Visforms Subscription user can ask questions in our forum. Please log in with the relevant user first.
Everybody can access the forum for reading.

Please only ask 1 question per topic.

Important information for almost every question:
V1: Which Visforms version is running?
V2: Which Joomla version is running?
V3: Which PHP version is running?

Package Update: There was an error installing an extension: vfsubsfiles_j4.0.0_4

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2 years 1 month ago #10045 by rusasadmins
I was able to install vfbase_j4.0.0_4.4.1.zip but get the subject error message when I attempt to install vfsubscription_j4.0.0_4.4.1.zip.

~ Steve

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2 years 1 month ago #10046 by rusasadmins
Tried to install the subscription again and got the following error message.

Package Update: There was an error installing an extension: vfsubsfiles_j4.0.0_4.4.1.zip

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2 years 1 month ago #10047 by rusasadmins
Components | Visforms | Dashboard

Warning: require_once(/mnt/data/vhosts/casite-1410831.cloudaccess.net/httpdocs/mm4/administrator/components/com_visforms/helpers/html/visformsselect.php): failed to open stream: No such file or directory in /mnt/data/vhosts/casite-1410831.cloudaccess.net/httpdocs/mm4/plugins/visforms/vfcustommailadr/vfcustommailadr.php on line 11

Fatal error: require_once(): Failed opening required '/mnt/data/vhosts/casite-1410831.cloudaccess.net/httpdocs/mm4/administrator/components/com_visforms/helpers/html/visformsselect.php' (include_path='.:/opt/alt/php74/usr/share/pear') in /mnt/data/vhosts/casite-1410831.cloudaccess.net/httpdocs/mm4/plugins/visforms/vfcustommailadr/vfcustommailadr.php on line 11

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2 years 1 month ago #10048 by rusasadmins
Disabled all the Visforms plugins and was able to open the dashboard.

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2 years 1 month ago #10049 by rusasadmins
But then when I try to install the subscription I get:

Joomla\Filesystem\File::copy: Copy failed.
Package Update: There was an error installing an extension: vfsubsfiles_j4.0.0_4.4.1.zip

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2 years 1 month ago #10050 by rusasadmins
Visforms Base update successful

Please don't forget to update your Visforms Subscription to version 4.4.1. Older Visforms Subscription version are not compatible with this Visforms version and will probably break your forms.

and then ...

Joomla\Filesystem\File::copy: Copy failed.
Package Update: There was an error installing an extension: vfsubsfiles_j4.0.0_4.4.1.zip
danger
Error installing package

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